Privacy Policy
Elvra Clothing Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).
1. Information We Collect
We may collect and process the following data about you:
- Identity Data: Name, title, and billing address.
- Contact Data: Email address and telephone number.
- Financial Data: Payment card details (processed securely via our payment providers; we do not store full card details).
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
- Technical Data: IP address, browser type, and operating system.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and deliver your orders.
- To manage your account and provide customer support.
- To send you marketing communications (only if you have opted in).
- To comply with legal obligations and prevent fraud.
3. Data Sharing
We do not sell your personal data. We may share your data with trusted third-party service providers (such as Royal Mail, DPD, and our payment gateway providers) strictly for the purpose of fulfilling your order.
4. Your Legal Rights
Under UK GDPR, you have the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
To exercise any of these rights, please contact us at privacy@elvra.co.uk.